FAQ

 

– UNDER CONSTRUCTION –

Last updated: April 15, 2011                                                                                                                    Join Our Online Community:      Resort Locals on Twitter  

FOR LOCALS

  • Why should I join ResortLocals?
  • How much does it cost to become a member?
  • How do I create a profile?
  • How do I edit my profile?
  • How do I upload my photos?
  • What do I do if I don’t see the job category I need?
  • What if I am not available to work for an extended period of time?
  • What is The Hive?
  • Do you post jobs on your site?
  • What is the “Rate a Boss” feature?

FOR HIRERS

  • How much does it cost to find and/or contact a worker?
  • How do I contact workers?
  • Do you guarantee the quality of the workers on your site?
  • What if I am dissatisfied with the workers performance?
  • Who submits the ratings for the workers?
  • How do I know if I am overpaying for the fees charged by the worker?
  • What role does HireMeAspen play in my job or project?
  • Is the worker I hired bonded, licensed and/or insured?
  • What if I change my mind and don’t want to hire the worker for my job or project?

FOR PARTNERS

  • How do I become a partner and/or sponsor?

OTHER

  • What is your cancellation policy?
  • What is your refund policy?
  • How do I advertise on your site? 
  • How do I contact you if I have other questions?

FOR WORKERS

o   Why should I join HireMeAspen?

§  HireMeAspen offers workers and independent contractors the ability to market their services in order to get hired.  You can learn more about the membership benefits here.

o   How much does it cost to become a member?

§  We have four options available for workers posting a profile:

·         Six (6) months paid up front: $90 one-time, upfront fee ($25 per month)

·         Six (6) months paid monthly: $30 per month ($180 per six months)

·         One (1) year paid up front: $60 one-time, upfront fee ($5 per month)

·         One (1) year paid monthly: $20 per month ($240 per year)

§  We accept all major credit cards, and workers have the option of paying on a monthly basis as well as a one-time fee.

§  Should you want your profile to appear in more than the fifteen (15) included job categories, additional job categories can be purchased in increments of ten (10) for $15.

§  The “Manage My Projects” option costs an additional $59/year.

o   How do I create a profile?

§  Workers can sign up for a profile here.

o   How do I edit my profile?

§  Registered workers can edit their profile by choosing the “My Profile” option in the “My Account” drop down in the top navigation.

o   How do I upload my photos?

§  Registered workers can upload or edit photos by choosing the “My Profile” option in the “My Account” drop down in the top navigation.

o   What do I do if I don’t see the job category I need? 

§  Hirers can either choose a similar category.  Please inform us of a missing category that you’d like added, and we’ll do our best.

o   What if I am not available to work for an extended period of time?

§  Workers can hide/show their profile whenever necessary by choosing the “My Profile” option in the “My Account” drop down in the top navigation.

o   What is The Hive?

§  The Hive is the worker bee area of the website.  Some of the features in The Hive include: Partner and Profile Spotlights, The Honeycomb which is a listing of the partner discounts available, Biz Buzz (who’s hiring), Rate the Boss, and access to the Resource Center.

o   Do you post jobs on your site?

§  Yes.  Workers can view current part-time jobs in the Biz Buzz section of The Hive, the working bee area of the website.  To view the complete list of jobs, you must be a registered worker.

o   What is the “Rate a Boss” feature?

§  Registered workers can access a list of “boss ratings” in the valley that are compiled by other workers.

FOR HIRERS

o   How much does it cost to find and/or contact a worker?

§  It’s free!  We want you to use our site whenever you need to find a worker, so whether you just want to browse our database of workers or actually contact a worker and even their crew, there’s no charge.

§  Hirers can sign up for additional fee-paid services geared towards hirers such as the ability to “Manage Your Projects.”

o   How do I contact workers?

§  There are two options available when contacting a worker.  You can either hit the blue “Contact Me” button under the profile picture on that worker’s profile page, or if pressed for time, you can contact an entire category of workers by selecting the gray “Email All Workers About This Job” button on the Choose A Worker screen in the Job Categories section.

o   Do you guarantee the quality of workers on your site?

§  No.  Although HireMeAspen’s goal is to connect quality workers with quality hirers, we make no guarantee as to the workers qualifications or experience.  We encourage you to perform independent background searches as needed.

o   What if I am dissatisfied with the workers performance?

§  You are ultimately responsible for the direct relationship you share with the worker hired, and will need to settle any disagreements regarding their work performance directly with that worker.

o   Who submits the ratings for the workers?

§  We have developed an algorithm for the rating system which is based on a variety of factors including, but not limited to, years in the valley, years of experience, and posted recommendations.

o   How do I know if I am overpaying for the fees charged by the worker?

§  We recommend you review several profiles in the same category to get an idea of the average rate charged for that specific job.  However, many factors including rate should come into play when hiring a worker, such as years of experience, rating, references, etc.

o   What role does HireMeAspen play in my job or project?

§  Once you’ve selected a worker for your job or project, complete any necessary paperwork with them directly and schedule their services.  HireMeAspen’s role is merely that of connecting workers to hirers.  Once that connection is made, HireMeAspen is no longer involved unless a hirer decides to manage their projects with HireMeAspen.  HireMeAspen is not responsible for any work performed or agreement made between the hirer and the worker.

o   Is the worker I hired bonded, licensed and/or insured?

§  When a worker registers a profile, they are asked for this information which appears in the “Credential” section of their profile.  Please confirm these credentials with your worker before hiring them, as we do not confirm or guarantee credentials submitted at this time. For added security, we recommend you contact the insurance provider to verify current coverage before beginning a project.  Not all workers are required to have licensing to perform work in your home.  The state of Colorado does, however, require Plumbers and Electricians to be licensed.  Many service professionals must be licensed within certain municipalities.  Please contact your city for requirements.

o   What if I change my mind and don’t want to hire the worker for my job or project?

§  As long as you don’t have an executed contract in place with the hired worker, you can cancel at any time and are under no obligation.  However, in consideration of our worker bees, please don’t hire a worker unless you are confident that the job needs to be filled.

FOR PARTNERS

o   How do I become a partner and/or sponsor?

§  You can learn more about our Partner Program here.

OTHER

o   What is your cancellation policy?

§  You can cancel your membership at any time and request the immediate removal of your profile.  Any unpaid fees are due and payable for the remainder of your term. 

o   What is your refund policy?

§  Although all sales are final, we want you to be a satisfied customer.  Please contact us should you have any concerns regarding your membership.

o   How do I advertise on your site?

§  Please contact us directly to discuss your advertising needs.

o   How do I contact you if I have other questions?

CONTACT US

Comments or questions are welcome.

* indicates required field

Powered by Fast Secure Contact Form

  One Response to “FAQ”

  1. It’s awesome for me to have a website, which is good designed for my know-how.
    thanks admin

 Leave a Reply

(required)

(required)

Powered by WishList Member - Membership Software